Frequently Asked Questions
What services does Prepaship offer?
Our 3PL warehousing and fulfillment company offers a comprehensive range of services including inventory management, order fulfillment, pick and pack services, shipping and logistics, returns management, and real-time tracking. We also provide value-added services such as kitting, assembly, custom packaging, and labelling to meet the unique needs of our clients.
How do you ensure the accuracy and efficiency of order fulfillment?
We ensure accuracy and efficiency in order fulfillment through advanced technology and robust processes. Our state-of-the-art warehouse management system (WMS) tracks inventory in real-time, reducing errors and optimizing workflows. Our team is highly trained in picking and packing procedures, and we conduct regular audits to maintain high standards. Additionally, our automated systems and barcode scanning technology help minimize mistakes and speed up the fulfillment process.
Can Prepaship handle seasonal spikes in order volume?
Yes, our company is well-equipped to handle seasonal spikes in order volume. We have scalable resources and flexible staffing solutions to manage increased demand during peak seasons. Our advanced forecasting tools help us anticipate and prepare for these fluctuations, ensuring that we maintain high levels of service and efficiency even during the busiest times of the year.
What measures do you take to ensure the security of our inventory?
We take the security of your inventory very seriously. Our warehouses are equipped with 24/7 surveillance cameras, alarm systems, and secure access controls. We also implement strict inventory management protocols and conduct regular security audits to ensure the safety of your products. Additionally, our facilities are insured to provide extra peace of mind.
How can I track my inventory and orders in real-time?
You can track your inventory and orders in real-time through our user-friendly online portal. Our warehouse management system (WMS) provides real-time updates on inventory levels, order status, and shipping information. You can access detailed reports and analytics to monitor performance and make informed decisions. Our customer service team is also available to provide support and answer any questions you may have about your shipments and inventory.